Run every roadside EV charging job from request to completed session.
Give dispatchers and field teams one clear workflow for customer location, vehicle details, service-unit assignment, charging progress, job records and commercial handoff.
Request a mobile charging dispatch plan
Tell us where the service will operate and how many mobile charging units or service vehicles you plan to coordinate. We will map the workflow, modules and integrations.
Built around teams that bring charging to the vehicle.
Choose the operating role closest to your service model, then map the request channels, dispatch rules and field handoff it needs.
Roadside assistance operator
Add EV charging as a service type beside the existing call-centre, dispatch and field-support workflow.
Mobile charging provider
Coordinate customer requests, service areas, mobile energy assets, field teams and completed charging jobs.
Fleet and rental support team
Send mobile charging to stranded, low-charge or out-of-position fleet vehicles without mixing the job into routine depot charging.
Dealer and workshop network
Organise vehicle handover, mobile technician and temporary charging tasks across locations and operating teams.
Six operating jobs, connected from the first request to the final record.
Select the work your dispatchers and field teams need the platform to organise.
Request intake and triage
Collect location, vehicle, contact, battery state or energy target, urgency, access conditions and service notes in one job brief.
Give dispatchers the information needed for the first decision.Resource and vehicle matching
Compare service zone, mobile charger, energy source, service vehicle, field team, connector and recipient-vehicle inputs.
Send a suitable operating package to the task.Dispatch and live job status
Assign the job, share instructions and manage accepted, travelling, arrived, charging, completed or exception states.
Keep the operating team on one job timeline.Customer and partner updates
Connect the selected email, SMS, web, app, call-centre or partner notifications to the agreed status steps.
Give each stakeholder the update they need.Charging and completion record
Keep charging energy, time, equipment, fees, payment handoff, notes, media, signature, exception and completion fields together.
Close the field job with a usable service record.Reports, integrations and support
Map operational reports, CRM, call-centre, payment, map, API, webhooks, alerts, escalation and support ownership.
Connect roadside charging to the rest of the business.See the complete roadside charging job in four clear stages.
A single job record moves with the request, assigned team, charging session and completion handoff.
- Stage 01
Request received
Location, vehicle, contact, energy target, urgency and access notes enter one job brief.
- Stage 02
Resource assigned
A suitable mobile charger, service vehicle and field operator are attached to the task.
- Stage 03
Charging in progress
The team updates arrival, connection, session progress, exceptions and customer status.
- Stage 04
Job completed
Energy, time, fee, payment handoff, job notes and completion information move into the operating record.
The project proposal lists the fields, roles, status steps, notifications, integrations and service responsibilities used at each stage.
Start with the dispatch model your business already uses.
The selected profile determines the first user roles, request channels, field actions, records and integrations to include.
Roadside assistance desk
- Dispatch control
- Dispatcher receives, qualifies, assigns and monitors each EV charging request
- Operating model
- Call-centre or assistance-team workflow with customer and field status updates
- Equipment connection
- Named mobile charging unit, service vehicle and recipient-vehicle details attached to the job
- Best starting fit
- Motor clubs, insurers, roadside networks and branded assistance programmes
The project proposal names the request fields, service zones, roles, status steps, notifications, exception path and reporting.
Mobile charging service
- Dispatch control
- Operator manages service capacity, mobile energy assets and active charging jobs
- Operating model
- Direct customer or business request flow with dispatcher and field-team views
- Equipment connection
- Mobile charger, energy source, service vehicle and supported vehicle interfaces matched for each service type
- Best starting fit
- Charging-as-a-service teams and regional mobile charging operators
The project proposal lists the ordering channel, scheduling logic, pricing or fee handoff, payment route, session fields and customer communications.
Fleet and dealer field support
- Dispatch control
- Internal team raises and assigns charging tasks around vehicle movement and service priorities
- Operating model
- Controlled business workflow linked to fleet, rental, dealer or workshop operations
- Equipment connection
- Approved mobile charging packages and vehicle groups mapped to named users and locations
- Best starting fit
- Fleet support centres, rental operations, dealer groups and mobile technicians
The project proposal lists business-system connections, user permissions, vehicle fields, job records, reports and support ownership.
Link the dispatch screen to the mobile charging package used on the job.
Show operators which charging unit, cables, service vehicle and operating instructions belong to the assigned task.
Connect the assigned service job to the named charging unit, connector pair, cable plan and operating team.
Use the equipment view to define the asset, connector, cable and job information that should travel with each dispatch.
Connect the customer request, dispatch desk and field charging equipment.
Map these three layers before selecting APIs, maps, payment routes or business-system connections.
- Layer 01
Request and customer channels
Call centre, web, app, partner portal, vehicle or API request paths and the customer information they collect.
- Layer 02
Dispatch and operations workspace
Jobs, users, roles, service zones, assignments, service vehicles, status, notifications, exceptions and reports.
- Layer 03
Field equipment and business systems
Mobile chargers, recipient vehicles, operator devices, charging data, maps, payment, CRM, finance and support connections.
Connect the dispatch workflow to mobile charging hardware and the wider charging operation.
Use a dedicated field-service workflow for mobile jobs while keeping routine fixed-site charging and network operations on their normal paths.
Mobile EV chargers
Match V2V, portable DC or wheeled mobile DC equipment to the service vehicle, recipient vehicle and work area.
See how it fits Charging management platform
Keep fixed-site charger access, sessions, fees, alerts and reports in the main charging operations platform.
See how it fits
Commercial DC fast charging
Use fixed fast charging for routine service demand and recharge or stage mobile resources around the operating plan.
See how it fitsSend six details for a useful mobile charging platform plan.
A short operating brief is enough to map the first workflow, user roles and system connections.
- Service model, operating country or region, coverage zones and normal service hours
- Request channels, customer fields, location method, vehicle details, urgency and energy target
- Mobile charger families, service vehicles, field operators, cables and recipient-vehicle matching rules
- Dispatch roles, assignment rules, job statuses, ETA or customer notification needs and escalation path
- Charging-session, time, fee, payment, photo, signature, exception and completion records required
- CRM, call-centre, payment, map, API, reporting, hosting, data and support connections
Move from operating brief to an actionable software and equipment scope.
Start with the worksheet, then receive the dispatch configuration and operating handover documents for the selected package.
Commercial EV charging project worksheet
Share the service model, vehicles, power information, destination and timeline needed for a useful first proposal.
PDF - 2 pages Download the worksheetMobile charging dispatch configuration
Lists request fields, service zones, users, roles, assignment rules, job statuses, field actions, records, reports and integrations included.
Project configuration pack Add this platform scope to my quotePlatform activation and operating handover pack
The confirmed order covers the applicable onboarding, roles, enabled functions, operating steps, reporting, warranty and support documents.
Included with your confirmed order Plan my handover packUse these documents to align request data, equipment, roles, integrations, responsibilities and commercial terms.
Answers before you choose mobile charging dispatch software.
Is this the same as a normal charging station management platform?
No. A normal charging platform centres on fixed chargers, driver access, charging sessions and site operations. This platform centres on service requests, mobile resources, field teams, job status and completion records. The two can exchange selected data when the project requires it.
Can a customer request roadside EV charging from a web page or app?
Describe the intended web, app, call-centre, partner or API channel and the information it should collect. The included request journey, identity, location, notification and data handling are then named in the project proposal.
Can dispatchers see the service vehicle and job status?
List the location source, service-vehicle data, status steps, update frequency, user roles and customer notifications needed. The exact map, tracking, ETA and visibility functions are fixed in the platform scope.
Can the platform match the right charger and connector to the vehicle?
It can carry vehicle, connector, charging and service-equipment fields into a matching workflow. The supported vehicles, data source, matching rules and operator confirmation steps are fixed for the selected equipment and market.
Can the job record include charging energy, fees, photos or signatures?
Yes when those fields and capture methods are included in the platform scope. State which charging, time, fee, payment, media, signature and completion records your operation needs.
What should I send for a useful proposal?
Provide the service area, request channels, expected job volume, mobile charger and service-vehicle list, user roles, dispatch steps, records, reports, integrations, data needs and support expectations.
Connect software, field equipment and the wider charging operation.
Turn your mobile charging service into a complete dispatch brief.
Share the service area, request channels, mobile equipment, field team, job statuses and required integrations. We will map the modules and rollout path.
Your request carries the selected platform and project context automatically.